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Return Policy

Help ReturnsReturn Policy

A request to return eligible items to Power & Telephone Supply Company must be received within 30 days of original shipment. Returned product must be in original packaging, unused, undamaged and in saleable condition. Returns may be subject to a restocking fee. Any routing or freight charges for returns may be the responsibility of the purchaser. All returns must be pre-approved.

Items Not Eligible for Return

We cannot accept returns of certain items. Products that are not returnable include, but are not limited to:

  • Non-stock, special-ordered items.
  • Hazardous materials (such as lubricants and adhesives).
  • Products containing flammable liquids or gases.
  • Items which could be exposed to blood-borne pathogens and chemicals.

If you have a problem with a product and it isn't returnable, please contact your Power & Tel Account Manager.

Need help returning an item? See How to return an item.

Power and Telephone:
1-800-238-7514 M-F, 7AM-6PM CST

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